Our Team
Our team has consistently proven to be professional, well-trained, and well-versed in research etiquette. The difference is in the details—and our clients notice. We are not just a bunch of warm bodies; we probe when necessary, we're not afraid to ask questions, and we care about our work, actually "guiding respondents" through a study with a smile.
And here's the best part: our team is full—literally. We've got staff all across the United States, so no matter where your research needs to happen, we've got you covered. Whether you need support in a major city or a remote location, we have the boots on the ground to make it happen. That's the MindFull advantage: national reach, local expertise, and people who genuinely care about your success.
Roxann founded MindFull Research with nearly two decades of market research and marketing experience across multiple industries. She began her career as a recruiter while studying marketing and public relations at California State University, Long Beach, quickly moving into interviewing, project management, and interviewer training.
As an operational expert, Roxann excels at setting up and managing complex research projects using best-practice logistics while maintaining quality and staying within budget. Her expertise spans respondent management, vendor partnership selection, facility coordination, and on-site project support. She is known for her ability to solve problems creatively, deliver results with integrity, and manage every detail—from layout and logistics to catering and team coordination.
Roxann's professional experience spans automotive (OEM and aftermarket), hospitality, restaurants, consumer products, packaged goods, healthcare, nonprofit entities, and entertainment. Her work has taken her across the United States and internationally with top research companies and manufacturers. She is a strong problem-solver who approaches every project with a smile and an unwavering commitment to excellence.
As a certified woman-owned business owner, Roxann leads MindFull with the vision and expertise needed to deliver personalized, high-quality market research support to clients nationwide.
Email: Roxann@MindFullresearch.com
ROXANN POPE, President
Holly brings two decades of market research experience to her role at MindFull Research. She started in the industry at 16, gaining deep insight into research operations, respondent dynamics, and project execution from the ground up.
As an operational leader, Holly excels at managing projects of all sizes while ensuring study goals and quotas are consistently met. Her strengths span front desk and clinic management, interviewing, technology navigation, and multitasking—skills that keep complex research initiatives running seamlessly. She is a calm, clear communicator who builds strong relationships with clients, vendor partners, and team members.
Holly holds a BA in Environmental Studies with Sustainable Design and brings additional professional experience from her role as Community Outreach and Neighborhood Revitalization Manager with Habitat for Humanity—work that reflects her commitment to meaningful impact and community engagement.
Based in Chicago with extensive national travel experience, Holly leads MindFull with the strategic vision and operational expertise needed to deliver quality research support across the country.
Email: Holly@MindFullresearch.com
HOLLY POPE, Executive VP
Teresa’s extensive career spans across sales, marketing, and customer service, providing her with a well-rounded skill set and a deep understanding of client needs and business operations. She applies a strategic, proactive, and collaborative approach to her work, ensuring that Mindfull’s clients not only meet but exceed their project goals. Teresa excels at identifying opportunities, fostering strong relationships, and driving results that align with the clients’ objectives with integrity.
Not only can Teresa manage even the most complicated front desk (including monitoring quotas), she ensures seamless, on-budge logistics for the team and the client, including managing catering and supplies or running errands. Teresa also takes on key administrative tasks that are vital to the smooth operation of the company. She plays a crucial role in everything administrative, developing and maintaining website content, employee relations, travel, and marketing.
TERESA S., Lead Team Member
PABLO C., Lead Team Member
Pablo is on the quiet side, making him a great listener. He carefully listens for key points and comments and excels at probing at just the right place and time. With over 7 year’s experience, Pablo is well versed in virtually all research methodologies, including drive and static studies, 2-D, 3-D, VR and interactive projects. He too understands the importance of accurate execution and when and how to probe to obtain valuable insight.
Exceptional with technology, Pablo is our resource for setting up tablets, TV’s, A/V and VR equipment, etc. He’s great on conjoins, as his superpower is calmly explaining the conjoint structure to respondents who may be fatigued or a little confused. He is great at troubleshooting issues and knows how to manage multiple components simultaneously.
Pablo is working on his BA degree and is bilingual, making him an even stronger asset, especially in Spanish language studies or intercept work.
MARK R., Business Development
A relationship-driven leader, Mark’s success is built on having a deep understanding of client strategies and goals and how MindFull can best support the project. Developing trusted relationships is the foundation of success as a vendor partner. Mark asks the questions, understands the project requirements and delivers viable solutions.
Mark is committed to the MindFull promise of delivering quality research support services at a fair price. Quality support ensures data is captured accurately and with integrity, vital to drive critical business decisions.
His expertise spans many industries and business sectors. He understands the diverse audiences and stakeholders and what is needed to deliver quality research support services.
Keryn is meticulously accurate and thorough. Her attention to detail and project nuances makes her an asset when ensuring there is consistency with interviewing approach and inflection. With over 5 years’ experience in research, Keryn has the gift of making everyone comfortable and informed - a great trait when working with teams and respondents. She is the definition of a team player, always willing to help and eager to learn and understand the goal behind the study.
From proctoring and conducting insightful IDI’s to guiding gang studies, executing static and drive studies, 2-D, 3-D, VR, interactive projects and intercepts, Keryn also understands the importance of accurate execution and when and how to probe to obtain valuable insight. Keryn is experienced in research A/V, making her a terrific asset for studies needing video management.
From South Africa, you’ll find Keryn’s very slight accent charming and endearing. Her two children are grown adults now, enabling her and her husband to travel a bit more.